Workshop Overview

This interactive workshop will take place via Zoom on December 1^st, 2026 from 10am – 12pm.

This workshop introduces participants to the core principles and behaviours that enable a voluntary board to lead with clarity, purpose, and strategic discipline. Training topics are designed to reflect the fact that volunteer‑driven organisations operate with unique dynamics that differ significantly from corporate or statutory boards. Board members are often motivated by passion rather than position, and they may bring diverse levels of experience, confidence, and governance knowledge. Leading volunteers requires high emotional intelligence, strong communication, and the ability to build trust across varied stakeholders.

Trainer:

Caroline Egan M.B.S., B.B.S., Advanced Diploma in Applied Employment Law (Kings Inns)

Caroline is founder and Managing Director of CramdenTECH Ltd. She is a highly experienced business and training professional with a career spanning over three decades in both senior and middle management roles within third-level institutions in Ireland and Finland, as well as the non-profit sector. Currently serving as Managing Director of a leading capacity building, e-learning, and training consultancy, she brings twenty years’ lecturing and training expertise in business and industry topics, and seventeen years specialising in social enterprise development, strategic and business planning, corporate governance, fundraising, and communications for non-profits in Ireland. Caroline’s extensive background also includes international marketing management, instructional design, and hands-on experience supporting staff and directors across numerous organisations.

Target Audience:

This workshop is designed for voluntary board chairpersons, board directors, charity trustees and senior managers. Training topics may also be of benefit to community and voluntary organisations who wish to build leadership capacity.

Workshop Content:

Training begins by exploring strategic board oversight and a range of leadership perspectives, helping board members distinguish leadership versus management and understand how different levels of leadership—including the concept of 5th level leaders—shape board effectiveness. Participants also examine the role of emotional intelligence and essential leadership skills in navigating the unique dynamics of volunteer‑driven governance.

Participants explore the stages of team development, what it takes to develop a high‑performance board, and how to build a mission‑focused board culture supported by effective behavioural norms. The session concludes with practical guidance on leading the impetus for change and strengthening board effectiveness, along with strategies for building strong stakeholder relationships that enhance the board’s influence and impact.

Topics covered during the workshop include:

• Strategic board oversight
• Perspectives on leadership
• Leadership versus management
• Levels of leadership
• 5^th level leaders
• Developing emotional intelligence
• Essential leadership skills
• Stages of team development
• Developing a high-performance board
• Building a mission focused board culture
• Fostering effective behavioural norms
• Leading the impetus for change and board effectiveness
• Building stakeholder relationships

Certificate of Completion:

Upon successful completion of this workshop, participants will be awarded a Certificate of Completion issued by CramdenTECH Ltd.

Cost:

The workshop costs €74.86 per participant.

Purchase Workshop:

To book and pay for this workshop, please enter valid details in the payment section at the bottom of the page.

Alternatively, if you prefer to pay via EFT, please email use at buildfutureskills@cramdentech.com to request an invoice.