GDPR Compliance Toolkit This toolkit is suitable for staff and volunteers tasked with guiding GDPR compliance within their organisation.
Employing Staff – Policies and Procedures Learn the areas that can cause problems in the employer/employee relationship.
The General Data Protection Regulation – Level 2 A course for departmental line managers, Heads of Function, company directors and those responsible for ensuring GDPR
Growing Trading Income Learn the factors that any organisation will need to consider as it grows its trading income.
Creating Visual Content and Graphic Designs If you would like to achieve professional looking graphics, then this practical course is for you!
The Governance Code Resource Pack ‘The Governance Code Resource Pack‘ is designed for boards and staff who support the work of non-profit organisations.
The Principles of Customer Service Explore customer service from the perspectives of front-line staff.
Managing Cash Flow in a Tourism Enterprise Completion Time This skills builder takes approximately 15 minutes to complete. Target Audience ‘Managing Cash Flow
Management Committee Roles and Responsibilities Explore the typical roles of management committees found in non-profit and voluntary organisations.
Impact of Payment Terms and Stock Control on Cash Flow Explore the impact of payment terms and stock control on cash flow
Reasons to use Cloud-Based Systems in Financial Management Explore some of the reasons why organisations should consider using cloud-based systems.
Identifying Community Needs and Priorities Learn the mechanics of developing a Community Needs Assessment suitable for use in a non-profit setting.
Leadership Styles in Voluntary Organisations Explore the different leadership styles often observed in non-profit organisations.
Introduction to Inbound and Outbound Marketing Learn what the terms inbound and outbound marketing mean in the context of business promotion.
