Introduction to Inbound and Outbound Marketing

Learn what the terms inbound and outbound marketing mean in the context of business promotion.

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Understanding the Sales Process in Tourism Market Segments

Explore the sales process as it applies to different segments of the Tourism Market.

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Understanding Culture in Non-Profits

This short course offers participants an opportunity to consider the role of culture in non-profit organisations.

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New Committee Member Induction

Learn the key elements of an effective committee member induction process.

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Taking Meeting Minutes

Understand how to record the minutes of meetings.

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Managing Volunteers – Introduction

Learn the fundamentals of how to manage volunteers in for non-profit and voluntary groups.

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Leading Community Change

Explore the set of eight key questions in leading community change.

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Work Plans for Voluntary Groups

Understand how to develop work plans for non-profit and voluntary groups.

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Setting Meeting Agendas

Learn how to set a meeting agenda.

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