Identifying Community Needs and Priorities Learn the mechanics of developing a Community Needs Assessment suitable for use in a non-profit setting.
Leadership Styles in Voluntary Organisations Explore the different leadership styles often observed in non-profit organisations.
Introduction to Inbound and Outbound Marketing Learn what the terms inbound and outbound marketing mean in the context of business promotion.
Understanding the Sales Process in Tourism Market Segments Explore the sales process as it applies to different segments of the Tourism Market.
Understanding Culture in Non-Profits This short course offers participants an opportunity to consider the role of culture in non-profit organisations.
New Committee Member Induction Learn the key elements of an effective committee member induction process.
Managing Volunteers – Introduction Learn the fundamentals of how to manage volunteers in for non-profit and voluntary groups.
Work Plans for Voluntary Groups Understand how to develop work plans for non-profit and voluntary groups.